Our Impact

With your support, here is a snapshot of what we achieve each month:

  • 1,350

    guests used our centre

  • 2,476

    meals served

  • 1601kg

    food recovered

  • 145

    volunteers involved

Behind the numbers

We do our best to make sure no one is left behind and to ensure that our actions turn into tangible results.
Each meal we serve is not just a number, but a small step towards a more inclusive and resilient community.

  • CA

    Refettorio Felix has made an amazing improvement to my life. I have received wonderful support as a homeless person. I have felt safe and cared for, my mental health feels better and my general health has improved. All the staff and volunteers are wonderful people (good souls).

  • JB

    It is excellent food and nutrition, we love it.

  • MN

    I’ve had some very meaningful conversations here and I don’t feel that lonely. I’ve met some great people and their stories changed my perspective on life in general. The volunteers and staff are all doing a wonderful job! Everyone is really friendly and helpful.

  • PS

    Delicious food! Well composed meals in the style of a quality restaurant. Great service, fun and social place to share information and possible to solve problems if any.

  • RM

    Great food!! They really supply a good service and even when COVID shut them down they still provided takeaways for all the vulnerable!! STERLING SERVICE!!

“Over the years, Refettorio Felix has been like a loving family, at times when I needed a safe harbour in the storm. My beloved mother left us a year ago, and having the benefit of a bereavement class, prepared me for the loss I felt. Marilyn, our therapist, and other attendees will attest to the fact that we were not alone. There are many bad choices out there - drugs, alcohol and other vices. I chose to be here today clear-eyed and would like to say thanks for getting me here.”

— Andrew, Refettorio Felix guest 2022

  • Homelessness

    The annual rough sleeping snapshot (2023) shows that 3,898 people were sleeping rough across England - an increase of 27% from the previous year. This is the sharpest rise over a 12-month period since 2015. The number of people sleeping rough is 61% higher than it was ten years ago and 120% higher than when data collection began (2010). We aim to combat homelessness by providing a safe haven, with spaces for counselling, to relax, or shower and wash clothing. These services are crucial for individuals experiencing housing insecurity.

    source: Crisis

  • Food Poverty

    In England, 2.6 million emergency food parcels were distributed in the past year, the highest on record, with nearly 1 million of these going to children. This is a 38% increase from 2022. Concurrently, 9% of households with children are experiencing food poverty. At Refettorio Felix, we alleviate some of this stress by offering balanced and nutritious meals, as well as a takeaway service of hot food and bread. Alongside meals, we offer nutrition advice to equip our guests with the knowledge to make better food choices, even on a low budget​.

    source: The Trussell Trust, The ODI

  • Social Inclusion

    For marginalised people, there are many barriers to participating in the world fully. Social isolation is linked to loneliness, depression and other physical and mental health issues. The Centre provides a safe space for people from all different backgrounds of life to connect. We provide free psychotherapy, counselling and advice services. With a smile and an open door policy, we welcome people experiencing isolation and/or marginalisation to come into our warm, judgement-free environment and feel part of a community.

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