Our Impact

Here’s a snapshot of our impact this past month - of what we’ve accomplished together and what we’re committed to take on with your support in the years to come.

  • 1,350

    guests used our centre

  • 2,476

    meals served

  • 1601kg

    food recovered

  • 145

    volunteers involved

Behind the numbers

We do our best to make sure no one is left behind and to ensure that our actions turn into tangible results.
Each meal we serve is not just a number, but a small step towards a more inclusive and resilient community.

  • CA

    Refettorio Felix has made an amazing improvement to my life. I have received wonderful support as a homeless person. I have felt safe and cared for, my mental health feels better and my general health has improved. All the staff and volunteers are wonderful people (good souls).

  • JB

    It is excellent food and nutrition, we love it.

  • MN

    I’ve had some very meaningful conversations here and I don’t feel that lonely. I’ve met some great people and their stories changed my perspective on life in general. The volunteers and staff are all doing a wonderful job! Everyone is really friendly and helpful.

  • PS

    Delicious food! Well composed meals in the style of a quality restaurant. Great service, fun and social place to share information and possible to solve problems if any.

  • RM

    Great food!! They really supply a good service and even when COVID shut them down they still provided takeaways for all the vulnerable!! STERLING SERVICE!!

“Over the years, Refettorio Felix has been like a loving family, at times when I needed a safe harbour in the storm. My beloved mother left us a year ago, and having the benefit of a bereavement class, I feel I was prepared for the loss I felt. Marilyn, our therapist, and other attendees will attest to the fact that we were not alone. There are many bad choices out there - drugs, alcohol and other vices. I chose to be here today clear-eyed and would like to say thanks for all your support.”

— Andrew, Refettorio Felix guest 2022

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  • Homelessness

    In England, an estimated 282,000 households are classified as homeless or threatened with homelessness. Although we saw a decrease in core homelessness - rough sleeping, sofa surfing, sleeping in cars, etc. during the height of COVID due to emergency accommodations, by 2024 it is predicted to be one-third higher than in 2019. We endeavour to combat homelessness by providing a safe haven for people who lack the comforts of a domestic space, opening not only spaces to relax, but also to shower, wash clothing and store bags. These services are sorely needed by those experiencing housing insecurity.

  • Food Poverty

    Some 8.4 million adults in the UK reported having difficulty affording food or having access to it. With the persistent cost of living crisis, 16% of households have been forced to decrease the quantity or quality of their food to be able to afford other living essentials like energy. At Refettorio Felix, we alleviate some of this stress by offering balanced and nutritious meals to help our guests build the strength to face the adversities of daily life. Alongside meals, we offer nutrition advice to equip our guests with the knowledge to make better food choices, even on a low budget.

  • Social Inclusion

    For marginalised people in our society, there can be many and varied barriers to participating in the world fully. Social isolation is also associated with loneliness, depression and other physical and mental health issues, as well as contributing to the social divisions that exist today. The Centre provides a safe space for people from all different backgrounds of life to connect and build relationships to foster social inclusion in the community. We support people who are experiencing isolation and marginalisation to come into our warm, judgement-free environment and feel part of a community.